Global Choices is a 24 hour assistance and value added claim solutions company
We create and maintain partnerships by adding to everyday life with our innovative digital solutions.
Global Choices is a B2B company that provides only the best in 24 Hour Insurance Assistance and claim digital solutions for any industry and any audience. Our customised next-generation #insuretech platforms deliver personalised, relevant and timely interactions which add value to any business.
These platforms include channels such as web, mobile and contact centre which allow us to engage with our users at any time during any emergency. Allowing us to have the always on’ advantage. Our 24 hour contact call centre provides highly trained case management agents that provide peace of mind regardless of the situation. We add the human touch by treating your customers with absolute care and empathy which provides ease and comfort. Great customer experience is vitally important to Global Choices and we strive for that in every aspect of our business.
Listen to some recent interviews with Global Choices Group CEO, Wimpie van Der Merwe and COVER’s Managing-editor, Tony van Niekerk:
A few key takeaways from the interview:
- We need to focus on the problems that the clients want solved.
- Through the use of technology, brokers can and should be available 24 hours for their clients
- Design thinking is an important tool