P.UMA was established to help defray the cost of medically-necessary healthcare costs for Cats and Dogs.
Our core business is short term insurance for medical costs relating to sickness and or injury to your pet.
We are self –administered. We perform all our functions in-house, and our daily operations are overseen by our operational Director, Ms Chanelle Williams who brings 20 years plus experience in medical administration.
We have no corporate infrastructure and nurture a friendly approachable and more importantly caring culture to all our interactions. Whether such interactions are toward Brokers/Intermediaries, broker clients or indeed to the pets themselves – WE CARE.
We can ONLY deal via brokers
Our licence allows us to offer products to the market via Brokers however in terms of claims handling we often find that the we become involved directly with clients as we apply our experience toward slick claims settlement.